Frequently Asked Questions

FAQs

If you have any questions that are not answered here, please contact us on 03333 447 616 or E-mail us online.

How much do you charge for your filming service?

Costs for our filming services vary from job to job and depend on your specific requirements. To produce a quote, we need to know what is required. For example: How long will we be required to film? Is a voiceover artist required? Is travelling involved? How much editing will be needed?

For us to be able to give you a clear understanding of cost, please complete our quote request form online and we will be happy to give you a free, no obligation quote. You will not be added to any marketing list and your data will remain safe. If you decide not to proceed, we're happy to delete your information.

What size projects do you cover?

We can create anything from 20 second Facebook header video to full documentaries. If it can be captured on film, we can do it.

Rebel Boy Media is set up to handle anything from the smallest job right through to productions spanning months. We've created Facebook header videos, photographed weddings, filmed documentaries, and created music videos.

You can find more details on what we are able to offer on our services page. Take a look through our services and contact us with any questions.

What are your working hours?

Our standard office hours, as in, our typical hours of availability in the office, is 8:30am to 6pm, Monday to Friday, and 8:30am to 1pm, Saturday. However, we're able to work on projects no matter the time. We've worked on a documentary that required filming from Devon to London that took just over 24 continuas hours in one long shoot.

What areas do you cover?

Generally, all of the UK. We are based in Devon and therefore most of our work is in Devon and Cornwall, but we don't mind where we work. We can also work abroad.

I need a video, but don't know how to go about it.

We offer a comprehensive service no matter what your needs are. By hiring us, you are getting access to a wealth of knowledge. From planning to script writing to editing and post-production, we can handle every aspect of your filming project. We also have the expertise in-house to help support you getting your content online if needed.

The best place to start is getting in contact with us so we can discuss your project and see what we can do to help. We offer a free, no obligation quote with no pushy sales tactics.

How can I get a quote?

We have built our website to be as interactive as possible. You can request a quote online here. Once your quote is prepared, you will get an E-mail update and it can also be viewed online. If you are happy to proceed with your quote, you can sign it and accept our T&Cs directly through your online account, which you can set up online for free.

What equipment do you use?

The specific equipment used depends on the project, but we only ever use professional grade filming and photography equipment. Our cameras cost nearly £10,000 each and are TV broadcast quality, shooting in UHD 4K RAW. Our photo cameras are also the same standard. In July 2020, all photography, filming and editing workingstations were upgraded.

Our editing workstations are hand picked and are the best of the best. Our systems use AMD Ryzen Threadrippers with 24 and 32 core processors, designed for the world’s fastest ultra-premium desktop systems available. You can read more about this on our Services page.

No matter how much you are spending with us, our equipment remains the same. We insist on the highest standards in the industry, no matter what job we are working on. Whatever your project, you will be getting the best.

How quickly can you be available to book?

This really depends on our current bookings. However, we would recommend approaching us as soon as possible if you need specific dates. If we're available for the date you need us, we will take your deposit and secure your booking.

Subject to our booking diary, we are set up to be available immediately. Our equipment is kept ready and prepared for the next available job, as are our company vehicles.

Please contact with us so we can discuss possible dates and ensure we are going to be available.

Are you still open during COVID-19?

COVID-19 certainly does present some challenges, but yes - we're still trading as normal, although with some minor alterations.

Rebel Boy Media has completed a COVID-19 Risk Assessment for office based work and we also carry out a risk assessment for each job that requires us to work on location.

To help our customers stay informed, we have a dedicated web page which is updated as and when changes are made and reviewed on a daily basis. This page also includes how we stay safe and protect our customers. Please see our Coronavirus Statement. Links are also available at the bottom of this website.

Updates Coming Soon

Unlike most websites, ours is not static. Our website is custom built by us in-house and we post frequent updates and edits daily. We ensure our content is fresh, current, and up to date. We will be posting further FAQs to this page shortly.

You may also be interested in our news section, that's where we post updates about what we are doing and any other company news. We may also like our blogs and vlogs, although we have only just started working on them around the 26th October, so you may have to wait for the content to start.

That's it for now. We hope we were able to address some of the most frequent questions, but if not, we love to chat so do get in contact.

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